Lap 1: Book a Meeting
The journey begins with an initial consultation with one of our experienced Mortgage Planners. We take the time to understand your financial goals and discuss loan options, including any special policies you may be eligible for.
Lap 2: Fact-Finding & Payslips
We gather essential information about your financial situation, including income, assets, liabilities, and credit history. This step helps determine your borrowing capacity and ensures we assess suitable loan options.
Lap 3: Appointment – Work With vs Work For
We work alongside you, not just for you. This step is about collaborating to find the most suitable loan solution that aligns with your financial needs and long-term goals.
Lap 4: Loan Recommendation
Based on your financial profile, we assess suitable loan options from a range of lenders. We guide you through different loan types, interest rate structures (fixed vs. variable), and potential discounts to help you make an informed decision.
Lap 5: Document Gathering – Final Preparation
Once you’ve selected your preferred loan, we assist in gathering all the necessary documents, ensuring everything is in order for submission. This includes bank statements, identification, and any additional lender requirements.
Lap 6: Loan Application Lodgement
We submit your completed application to the lender and liaise on your behalf to ensure a smooth process. Our team will keep you updated on progress and any additional requirements from the lender.
Lap 7: Approval / Pre-Approval
If you’re seeking a pre-approval, this gives you confidence to make offers on properties. However, pre-approval is not a guarantee of final approval—the lender will still need to complete full assessments, including property valuation and financial verification.
Once your loan reaches formal approval, the lender confirms the loan is fully assessed and ready for settlement. At this stage, we ensure all conditions are met so you can move forward with certainty.
We also guide you through key factors such as Loan to Value Ratio (LVR) and whether Lenders Mortgage Insurance (LMI) applies, ensuring you understand your loan structure before proceeding.
Lap 8: Document Signing
With loan approval in place, you’ll receive formal loan documents for signing. We walk you through the terms and conditions to ensure you understand your obligations before proceeding.
Lap 9: Settlement
On settlement day, your loan is finalised, and funds are transferred according to your loan purpose—whether for a property purchase, refinance, or loan increase. The final steps will depend on your loan structure and lender requirements, and we’ll guide you through the process to ensure a seamless transition.
Lap 10: Ongoing Check-Ins & Support
Our support doesn’t stop after settlement! We provide regular check-ins to help you manage your loan, review interest rates, and ensure your mortgage continues to meet your needs.